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Paola Stolz

Adhésion le 21 mars 2023

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Dernière activité le 11 avr. 2023

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Paola Stolz a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

Do you have an update on this feature request?

Afficher le commentaire · Publication le 21 mars 2023 · Paola Stolz

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Paola Stolz a créé une publication,

Publication Q&A - Help center and community

How are you all keeping your Help Center screenshots updated?

I have worked with learning solutions in the past and they typically have a central library where you can add/update images/videos to reuse across courses, but I don't think Zendesk has anything like that at the moment for the Help Center. I have a highly manual process for this at the moment where I go into each Help Center article and update each screenshot. I am wondering what you all do and if there is a better way?

I also learnt about KB Automate App, but it seems to be no longer active, this would have been a nice alternative. 

Publication le 21 mars 2023 · Paola Stolz

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