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Devin August Ornstein
Adhésion le 12 sept. 2023
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Dernière activité le 13 sept. 2023
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Dernière activité effectuée par Devin August Ornstein
Devin August Ornstein a ajouté un commentaire,
Hi Brett! Thanks for your response. For now, I've been told we're not approved to enable 'unsafe content' in our Zendesk Knowledge Base just yet.
Is that the only fix for this? That we need to enable unsafe content for the accordions to work in the side panel?
What exactly about the content makes it unsafe for end users? I understand it's a security issue, is that right?
Afficher le commentaire · Publication le 13 sept. 2023 · Devin August Ornstein
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Devin August Ornstein a ajouté un commentaire,
I've successfully added this code into our Knowledge Base. However, when an agent accesses the Knowledge Base (Guide) in the side panel, while working on a ticket, the accordions don't work or appear. Does anyone have any ideas?
Afficher le commentaire · Publication le 12 sept. 2023 · Devin August Ornstein
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