Chris Stock
- Activité totale 148
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Dernière activité effectuée par Chris Stock-
Chris Stock a ajouté un commentaire,
When is the first reply time recorded in reporting for tickets created via Zendesk Chat?
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Chris Stock a ajouté un commentaire,
Awesome, thanks Graeme I'll try it out.
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Chris Stock a créé une publication,
First Reply time by hour of the day
RéponduI'd like to create a query showing number of first replies (e.g. first public agent comment) by hour of the day. Is this possible?
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Chris Stock a ajouté un commentaire,
Thanks Dan, that's really useful - I'll explore these options.
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Chris Stock a créé une publication,
Changing existing host mapping
We've rebranded and our domain has changed as a result. We have host mapping configured for the old domain, and have successfully configured host mapping for the new domain. The issue we're having ...
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Chris Stock a ajouté un commentaire,
Ashley Russell that should be possible to do using helpers. I assume you've got some handlebars markup for your sidebar that looks something like: {{#each categories}}? Within that each you'll have...
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Chris Stock a ajouté un commentaire,
Hi Eric, can I use this to see how many end-users submitted a request via the 'Submit a Request' page on my Help Centers? Would that come under 'Web service'?
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Chris Stock a ajouté un commentaire,
Hi there, is it possible to verify the JWT somehow? My server side code is returning a jwt, and I'm passing it to authenticate, but my widget is only returning public articles. Is there a way to ch...
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Chris Stock a ajouté un commentaire,
Exciting stuff! Once the EAP is finished will this functionality be offered to Professional and Legacy subscribers, or will it only be available to Enterprise customers?
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Chris Stock a ajouté un commentaire,
Another vote for this functionality.