Chris Stock
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Dernière activité effectuée par Chris Stock-
Chris Stock a ajouté un commentaire,
Hi Björn Hering, you might find some of what you're looking for in this article. You can access certain properties of a logged in user via JavaScript by accessing the user object on the HelpCenter ...
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Chris Stock a ajouté un commentaire,
Hi Ann Chung, that's the expected behaviour when using that placeholder in a Macro. If you add the same placeholder to a Trigger or Automation the customer will see the full block that you're expec...
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Chris Stock a ajouté un commentaire,
Hi zach.prasser, If you want to compare the % satisfaction score across Zendesk Groups then you'll need to add the 'Ticket group' attribute to 'Columns', then set the visualisation type to 'Column'...
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Chris Stock a ajouté un commentaire,
Hi John Hartnett, one way to achieve this would be to add the following to the end of your theme's style.css file: [data-valuetext="New articles and comments"] { display: none !important;} This ...
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Chris Stock a ajouté un commentaire,
Hi Allison Ramsey-Henry, if you use the 'Ticket requester updated' attribute your query could include tickets with updates other than the satisfaction rating (e.g. customer has posted a comment sin...
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Chris Stock a ajouté un commentaire,
Hi Matthew Gravelyn, that's odd I would expect the DATE_FORMAT function to display the date as you intended. It might be because it's returning a string rather than a date, but I'm not sure. In any...
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Chris Stock a ajouté un commentaire,
Hey William Grote, try adding: border: 1px solid #003366; to the .article-body img selector. On the current Copenhagen theme this will look like: .article-body img { height: auto; max-width: ...
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Chris Stock a ajouté un commentaire,
Great! To adjust the height of each row in the drop-down you can do the following: .nesty-panel li { font-size: 16px; line-height: 1.5em;} To adjust the height of the entire panel you'll need...
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Chris Stock a ajouté un commentaire,
Hi Freshbooks/John Budke, You're right that the nesty-panel classes don't appear in the standard stylesheet for the Copenhagen theme, they appear to be loaded from elsewhere. You can still override...
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Chris Stock a ajouté un commentaire,
Hey Patrick Crane, you probably need to set the tag values for the dropdown and multiple choice fields, rather than the human readable label. I haven't worked with TypeForm before, but other form p...