Attractive.Media
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Commentaires
Activité récente par Attractive.Media-
Opening this to 30 views is very much the wrong approach. Just remove the limitation and put in a nested view. You already do nested views in the admin navigation pane. BMC Remedy, Ivanti, Service...
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Site visitors can only enter their name & email address, while we are unable to categorize and/or sort these messages? Please Clarify: If I want to have these basic extra fields (Category of Issue,...
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How long will this take to implement? Is there a development roadmap? A proof of concept back in 2021, and no further update until now? This isn't the only ̶B̶U̶G̶ Feature Request that Zendesk has...
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Thanks, Andy. It does seem like many people have been wishing for these features for quite a long time. Now, I'm new here...but I always held the name Zendesk in high regard. Their software is inde...
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Yeah, unfortunately I can already see us moving from Zendesk soon because of this restriction among the massive privacy-infringing ticket merge issues which remain unresolved & unprioritized.
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I'd much rather have an UNDO BUTTON than "safeguards against accidental merges," although truthfully it already probably shouldn't be so dang easy to merge different user's tickets together, being ...
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Just fell victim to this. Can't believe there's no undo button..after all this time?
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Agreed. Please see my feedback when you can. Thanks! https://support.zendesk.com/hc/en-us/community/posts/5445586009242-Improve-Ticket-Customer-Merge-Functionality
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Hi Marine, Can you share with the rest of us what we can do to make sure that simply entering a blank comment and pressing "Submit & Solve" or "Submit & Close" sends no email? It should still send ...
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Wow - thought something like this would be standard in an app as developed (and expensive!) as Zendesk. When it is added, it could be something we toggle in Admin to either: Turn Spellcheck Off Gl...