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Zdrake314

Adhésion le 30 mars 2023

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Dernière activité le 30 mars 2023

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Publication Q&A - Tickets and email

We have a custom field in our Zendesk instance called Salesforce Priority. It's a drop-down with values 1, 2, 3, etc. And sometimes this field is not assigned a value. 

When looking at a view that sorts on this field, NO VALUE is sorted as the highest possible value, above 1. I'd like it to be the lowest possible value. I don't know how to get "NO VALUE" onto the sort list. Entering "-" doesn't work, even though "-" is how "NO VALUE" appears in the interface. 

Publication le 30 mars 2023 · Zdrake314

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