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Raj
Adhésion le 09 mai 2023
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Dernière activité le 17 mai 2023
Software Engineer @ Pranshtech
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Dernière activité effectuée par Raj
Raj a ajouté un commentaire,
Unfortunately, sending an SMS directly through the API is not supported. However, there is a workaround available. You can utilize triggers to send text notifications based on ticket events and specific conditions. To learn more about this approach and get helpful insights, refer to the article "Using Text Notifications with Triggers: Recipes and Tips." This resource will provide you with valuable information on setting up text notifications effectively.
Afficher le commentaire · Modification le 17 mai 2023 · Raj
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Raj a ajouté un commentaire,
The other feature Zendesk should have to add is to automate those msg replies as per query. I hope it will be useful for you.
Afficher le commentaire · Publication le 11 mai 2023 · Raj
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