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mayank

Adhésion le 10 mai 2023

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Dernière activité le 15 mars 2024

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Dernière activité effectuée par mayank

mayank a créé une publication,

Publication Q&A - Help center and community

Hi

 

I ma using in iOS

let requestList = RequestUi.buildRequestList(with: [requestConfig])

to open page.

This is showing a button Start A Conversation

I want to change background of button. But I am not able to do it.

Please suggest.

Publication le 15 mars 2024 · mayank

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mayank a créé une publication,

Publication Developer - Zendesk SDKs

Hi I want to use Chat SDK but not able to get account key.

https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/quick-start-chat-sdk-ios/ 

I this its saying that 

In the Chat dashboard, click your profile icon in the upper right, then select Check Connection.

But https://support.zendesk.com/hc/en-us/articles/4408825772698-How-do-I-find-my-Chat-Account-Key

 

in this post its saying that 

As noted in this article:
 
"The Chat Account Key is not visible for accounts using messaging. The Account Key is not necessary for any integrations, plugins, or mobile app development under the messaging experience".
 
If you still need it, you can try to disable messaging and see if it will show up. For reference, please see this article: Disabling messaging for web and mobile channels.
 
I hope this helps. Thank you!
 

But 

Publication le 01 mars 2024 · mayank

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mayank a créé une publication,

Publication Developer - Zendesk SDKs

I have added unified sdk and using your example. But my chat is not connecting to an agent. I am using your unified sample from https://github.com/zendesk/ios_sdk_demo_apps

In this example, there is a line

Chat.initialize(accountKey: accountKey) 

In this its asking for account key But. I am unable to generate account key.

Can you please help what is this account key and how I will generate it.

Publication le 28 févr. 2024 · mayank

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mayank a créé une publication,

Publication Developer - Zendesk SDKs

I have enabled web hook but its not calling.

Publication le 20 juil. 2023 · mayank

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mayank a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk SDKs

Not able to change language at run time

Afficher le commentaire · Publication le 24 mai 2023 · mayank

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mayank a créé une publication,

Publication Developer - Zendesk SDKs

I have integrated help centre and support. Both are working fine in English. I have also enabled arabic language in Zendesk. But when I am setting up arabic in swift using

if Locale.current.isRightToLeft {
            Support.instance?.helpCenterLocaleOverride = "ar"
        } else {
            Support.instance?.helpCenterLocaleOverride = "en-us"
        }

 

its saying that unable to connect. 

the url for Zendesk Support is 

https://righthandssupport.zendesk.com/hc/ar

Publication le 10 mai 2023 · mayank

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