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Kumaradeepak Dornadula's Avatar

Kumaradeepak Dornadula

Adhésion le 24 mai 2023

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Dernière activité le 20 févr. 2024

Zendesk Sunrise Support

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Dernière activité effectuée par Kumaradeepak Dornadula

Kumaradeepak Dornadula a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

+1, desperately looking for this feature to get into the roadmap. Please confirm with latest updates.

Afficher le commentaire · Publication le 16 juin 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

I second that. Even if the dashboard creator hasn't left the company, it is not always feasible to get interactions with that person at the right times. 

There is no option to transfer the ownership of the dashboard too. 

For the admins it is quite challenging.

We need these to be sorted out at the earliest possible.

Afficher le commentaire · Modification le 12 juin 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

+1, I also need this feature available in the reports

Afficher le commentaire · Publication le 08 juin 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

I am also looking for this feature.

Afficher le commentaire · Publication le 08 juin 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

+1

Afficher le commentaire · Publication le 08 juin 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

+1

Even though the work around is to clone the original dashboard by the new owner to get the ownership, this would not be feasible always especially if multiple dashboards need to have the ownership change. I doubt the business teams would have enough time to perform this kind of workaround.

Hence I strongly request Zendesk product team to incorporate the ownership transfer admin feature with multiple dashboards selection.

Afficher le commentaire · Modification le 08 juin 2023 · Kumaradeepak Dornadula

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