Ali Ayaz
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Ali Ayaz-
Ali Ayaz a ajouté un commentaire,
@Bob — if you’ve an Enterprise and above plan, you can use the audit logs for this. Else, if you’re not on a plan that has audit logs, you’ll have to track it via an event trigger, in which a users...
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Ali Ayaz a ajouté un commentaire,
Hi, Do light agents have access to Advanced Search? Can someone please confirm this urgently?
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Ali Ayaz a ajouté un commentaire,
Hi Is there any way to identify the end-users belonging to multiple organizations? I have tried the user export (XML) - it only lists the user record for the default organization. Any help?
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Ali Ayaz a ajouté un commentaire,
+1 to Andrew's above comment. Definitely a "hover over preview" would be really useful. The better option (ideally) would be if we can get the deleted tickets to be viewed the same way we can with ...
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Ali Ayaz a ajouté un commentaire,
Thanks Storm. I must have missed that note :)
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Ali Ayaz a ajouté un commentaire,
Hi, Is anyone able to "sort" the deleted tickets view? I don't think the sorting is working at all - regardless of the column that you sort, regardless of the order (ascending/descending). Can anyo...
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Ali Ayaz a ajouté un commentaire,
Brilliant! Thanks very much for the info, Jessie.
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Ali Ayaz a ajouté un commentaire,
+1
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Ali Ayaz a ajouté un commentaire,
Hi Jessie, Thank you so much for taking time to look into this. This provides us the much needed clarity - especially in regards with the bug. Question - what happens to articles that already have ...
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Ali Ayaz a ajouté un commentaire,
Hi Jessie, Thanks for looking into this. Since my last post on this forum here, I actually contacted your support team on this issue as well. I was first told that the size limit has indeed increas...