Recherches récentes
Pas de recherche récente
Assen Gueorguiev
Adhésion le 28 juin 2023
·
Dernière activité le 18 oct. 2024
Suivis
0
Abonnés
0
Activité totale
5
vote
1
Abonnement
1
APERÇU DES ACTIVITÉS
BADGES
ARTICLES
PUBLICATIONS
COMMENTAIRES DE LA COMMUNAUTÉ
COMMENTAIRES SUR L’ARTICLE
APERÇU DES ACTIVITÉS
Dernière activité effectuée par Assen Gueorguiev
Assen Gueorguiev a ajouté un commentaire,
Scott Allison , would you be so kind to provide an update? This continues to be discussed on multiple threads and there have been no real updates since your June 5, 2023 comment indicating that work will start in Q4 of 2023. If you could provide an ETA/ETR, that would be wonderful. Thank you in advance!
Afficher le commentaire · Publication le 08 oct. 2024 · Assen Gueorguiev
0
Abonnés
0
Votes
0
Commentaire
Assen Gueorguiev a ajouté un commentaire,
Appreciated Jennifer Rowe. We were able to create a template clone and there simply changed the action item so that new tickets only notify members of the "Support" group.
Thank you for the super quick response and have a wonderful day!
Afficher le commentaire · Publication le 12 oct. 2023 · Assen Gueorguiev
0
Abonnés
0
Votes
0
Commentaire
Assen Gueorguiev a ajouté un commentaire,
Greetings!
Would it be possible to add some info to this article on the notifications sent to Admins? Seems like there are some differences (vs. Agents) and there's little info out there. We're specifically struggling with Admins getting notified of all new tickets, even for Groups that the Admins are not members of.
Thank you in advance
Afficher le commentaire · Publication le 11 oct. 2023 · Assen Gueorguiev
0
Abonnés
0
Votes
0
Commentaire