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Linley

Adhésion le 01 août 2023

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Dernière activité le 04 août 2023

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Publication Feedback - Ticketing system (Support)
Default email address per user in 'Select An Address'

Currently you can only choose default email addresses for specific groups, but it would be immensely helpful to also have the option to choose them for individual users.

Publication le 04 août 2023 · Linley

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CommentaireUsing Built by Zendesk apps
Product guides

I see that it's possible to set a default email for a group. Is it possible to set a default email for a user? If not, is that feature coming in the future?

I also have a question about setting a list of email addresses allowed for each group. If we have Group A, B, C, and D, but only set emails for Groups A an B, do Groups C and D continue to see all the emails available?

Afficher le commentaire · Modification le 01 août 2023 · Linley

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