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Nikki Kaur

Adhésion le 23 nov. 2023

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Dernière activité le 27 nov. 2023

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Nikki Kaur a créé une publication,

Publication Q&A - Tickets and email
Unassigned tickets in a group

Hi please can someone help?

I want any unassigned tickets in a group to show under 'unassigned tickets' in  views and not be left under the group to ensure nothing is missed. 

Currently, we manually have to check if there are any unassigned open tickets in a group instead of them appearing under the unassigned view to be reassigned to a person.

I hope that makes sense but please can anyone help?

Thanks

Publication le 23 nov. 2023 · Nikki Kaur

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