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Alec Grotenstein
Adhésion le 29 août 2023
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Dernière activité le 29 août 2023
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Dernière activité effectuée par Alec Grotenstein
Alec Grotenstein a ajouté un commentaire,
It's HORRIBLE. Like who actually approved these updates? Zendesk capabilities took a step back with their new updates...
The search features is much worse. It's less accurate, doesn't yield proper--or sometimes even any results. There's less info available on a user at the ticket-level, you have to click into the user's profile.
My team is not a fan with any of these "enhancements"...
Afficher le commentaire · Publication le 29 août 2023 · Alec Grotenstein
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Alec Grotenstein a créé une publication,
Am I the only one that thinks Zendesk capabilities took a step back with their new updates? The search features is much worse. It's less accurate, doesn't yield proper--or sometimes even any results. There's less info available on a user at the ticket-level, you have to click into the user's profile. I'm not a fan with any of these "enhancements"...
Modification le 29 août 2023 · Alec Grotenstein
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