Kim Torres

Hello @..., I agree with the others' sentiment on tickets being "Also sent to the channel" as too noisy and makes the channel more cluttered. Maybe instead of removing it completely, why not make it optional to the users? Hope you guys can make some updates on this issue since the integration is really helpful. Thank you!

According to events history, Message pushed to webhook was triggered but didn't send any notifications on Slack. What could be the reason for failure? Thanks!