Amanda Ramos

1. Communauté
2. Feedback on Talk
3. Zendesk Talk: Allow Reporting on Agent Availability

Agreed we need this feature. It would also be great to report on not only availability, but the other Talk Statuses as well.

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• Amanda Ramos
• Création 3 décembre 2019 19:14
• 1 vote

1. Communauté
2. Feedback on Talk
3. Talk - agents remain available after missed call

Any update on this? This feature would help us greatly!

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• Amanda Ramos
• Création 5 septembre 2019 20:21
• 2 votes

1. Talk
2. ...
3. Talk reporting
4. Can I report on agent availability in Zendesk Talk?

Any updates or plans to make this metric available to report on? Still looking for this!

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• Amanda Ramos
• Création 1 mai 2019 13:29
• 3 votes