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Henrik Breinballe Hansen

Adhésion le 07 janv. 2024

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Dernière activité le 14 janv. 2025

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Dernière activité effectuée par Henrik Breinballe Hansen

Henrik Breinballe Hansen a créé une publication,

Publication Q&A - Help center and community
Can you display Problem tickets in the Zendesk Help Center

Hi 

I am trying to find a way to display Problem tickets in the Help Center. 

 

This way our users can see if what they are about to create a ticket on is already a Problem Ticket. 

 

Any suggestions?

Publication le 13 janv. 2025 · Henrik Breinballe Hansen

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Henrik Breinballe Hansen a créé une publication,

Publication Q&A - Users, groups, and organizations
AAD provisioning of Managers to a custom User field

Hi 

I managed to make a provisioning og managers from AAD to a custom user field. 

BUT the manger is shown as their Azure ID, not name or email. 

 

Is there anybody that could help me sort this ? 

 

Publication le 22 déc. 2024 · Henrik Breinballe Hansen

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Henrik Breinballe Hansen a créé une publication,

Publication Q&A - Reporting and analytics
How to create a report that shows Knowledge articles by end of month.

Hi 

I am trying to make a report that shows the amount of knowledge articles by end of month. 
I am trying to show the increase in knowledge articles over time. 

Any body that can help me get this created ? 

 

Publication le 10 mars 2024 · Henrik Breinballe Hansen

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