Recherches récentes


Pas de recherche récente

Maxime Wozny's Avatar

Maxime Wozny

Adhésion le 07 nov. 2023

·

Dernière activité le 17 déc. 2024

Suivis

0

Abonnés

0

Activité totale

12

Votes

3

Abonnements

6

APERÇU DES ACTIVITÉS

Dernière activité effectuée par Maxime Wozny

Maxime Wozny a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

Today we are forced to print pages to PDF using the preview mode.

Sadly you added a watermark (div id live-preview-container) that hides a part of the article that we are printing to PDF.

Releasing this feature would be super helpful for those who need to review the articles and cannot have access to Guide.

Afficher le commentaire · Publication le 17 déc. 2024 · Maxime Wozny

0

Abonnés

0

Votes

0

Commentaire


Maxime Wozny a ajouté un commentaire,

CommentaireUsing legacy AI agent functionality

Once you are authenticated (with JWT) within the messaging widget, are you considered authenticated on the Zendesk Guide Help Center too ?

My use case : Our bot answers to authenticated clients, displaying them restricted articles (only visible to users that are authenticated in Zendesk Guide). If the user does not find anything useful, we ask details to create a ticket. Currently we manage to have the ticket, but not display the restricted article (it redirects to the authentication page of Guide).

Afficher le commentaire · Publication le 25 juil. 2024 · Maxime Wozny

0

Abonnés

0

Votes

0

Commentaire


Maxime Wozny a ajouté un commentaire,

CommentaireUsing legacy AI agent functionality

Is the conversation bot able to know on which page (URL) of the product you are and exploit that info to display articles ? (Like “contextual help” used to do for web widget classic)

Afficher le commentaire · Publication le 20 juin 2024 · Maxime Wozny

0

Abonnés

3

Votes

0

Commentaire