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Maxime Wozny
Adhésion le 07 nov. 2023
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Dernière activité le 17 déc. 2024
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Dernière activité effectuée par Maxime Wozny
Maxime Wozny a ajouté un commentaire,
Today we are forced to print pages to PDF using the preview mode.
Sadly you added a watermark (div id live-preview-container) that hides a part of the article that we are printing to PDF.
Releasing this feature would be super helpful for those who need to review the articles and cannot have access to Guide.
Afficher le commentaire · Publication le 17 déc. 2024 · Maxime Wozny
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Maxime Wozny a ajouté un commentaire,
Once you are authenticated (with JWT) within the messaging widget, are you considered authenticated on the Zendesk Guide Help Center too ?
My use case : Our bot answers to authenticated clients, displaying them restricted articles (only visible to users that are authenticated in Zendesk Guide). If the user does not find anything useful, we ask details to create a ticket. Currently we manage to have the ticket, but not display the restricted article (it redirects to the authentication page of Guide).
Afficher le commentaire · Publication le 25 juil. 2024 · Maxime Wozny
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Maxime Wozny a ajouté un commentaire,
Is the conversation bot able to know on which page (URL) of the product you are and exploit that info to display articles ? (Like “contextual help” used to do for web widget classic)
Afficher le commentaire · Publication le 20 juin 2024 · Maxime Wozny
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