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Andres
Adhésion le 12 nov. 2023
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Dernière activité le 04 déc. 2024
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Andres a ajouté un commentaire,
We need this too, it's crazy you just lose user info when you merge!!
Afficher le commentaire · Publication le 10 oct. 2024 · Andres
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Hi Ivan Miquiabas - have you had a change to look into this? Thanks
Afficher le commentaire · Publication le 02 mai 2024 · Andres
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Andres a ajouté un commentaire,
Ivan Miquiabas this is from the organization view
Afficher le commentaire · Publication le 27 avr. 2024 · Andres
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How does the “related” tab is the organizations view work / what does it do?
Afficher le commentaire · Publication le 26 avr. 2024 · Andres
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Andres a ajouté un commentaire,
Thanks for the update @... - looking forward to it.
Afficher le commentaire · Publication le 20 mars 2024 · Andres
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Andres a ajouté un commentaire,
Side convos can include external email addresses
Afficher le commentaire · Publication le 23 févr. 2024 · Andres
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Andres a ajouté un commentaire,
Thank you Brandon (729 Test) - pasting it into excel is a good trick, but all the ticket info just goes into one row, which isn't all that useful, I'm sure there are formulas to look for commas and put into a new cell but it just seems like so much extra work for such basic functionality.
Anyway I managed to pull all my ticket info in an excel file, so that has email address so I'm good, I just don't understand how simple things like this are just ignored, looking at this thread people have been asking for this for years.
Anyway I appreciate your suggestion, thanks!
Afficher le commentaire · Publication le 16 févr. 2024 · Andres
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Andres a ajouté un commentaire,
Why is it so hard to get our customer's email address? I don't know what to do with a json file, I just want the email addresses, is this at all possible?
Afficher le commentaire · Publication le 16 févr. 2024 · Andres
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Andres a ajouté un commentaire,
Here's a request for that - https://support.zendesk.com/hc/en-us/community/posts/6744757581210-Allowing-users-to-provide-USER-information-on-forms
Afficher le commentaire · Publication le 14 févr. 2024 · Andres
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Jakub oh boy, this looks complicated ... I will give it a shot when I have some time to dedicate to this, (I don't understand how anyone can use the forms wo collecting user info ...) but appreciate the help.. ty
Afficher le commentaire · Publication le 14 févr. 2024 · Andres
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