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Andres

Adhésion le 12 nov. 2023

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Dernière activité le 04 déc. 2024

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Andres a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

We need this too, it's crazy you just lose user info when you merge!!

Afficher le commentaire · Publication le 10 oct. 2024 · Andres

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CommentaireEnd users and organizations

Hi Ivan Miquiabas - have you had a change to look into this? Thanks 

Afficher le commentaire · Publication le 02 mai 2024 · Andres

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CommentaireEnd users and organizations

Ivan Miquiabas  this is from the organization view

Afficher le commentaire · Publication le 27 avr. 2024 · Andres

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CommentaireEnd users and organizations

How does the “related” tab is the organizations view work / what does it do?

Afficher le commentaire · Publication le 26 avr. 2024 · Andres

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Commentaire de la communauté Feedback - Ticketing system (Support)

Thanks for the update @... - looking forward to it.

Afficher le commentaire · Publication le 20 mars 2024 · Andres

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CommentaireTicket automation and collaboration

Side convos can include external email addresses

Afficher le commentaire · Publication le 23 févr. 2024 · Andres

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CommentaireMeasuring success

Thank you Brandon (729 Test) - pasting it into excel is a good trick, but all the ticket info just goes into one row, which isn't all that useful, I'm sure there are formulas to look for commas and put into a new cell but it just seems like so much extra work for such basic functionality.

Anyway I managed to pull all my ticket info in an excel file, so that has email address so I'm good, I just don't understand how simple things like this are just ignored, looking at this thread people have been asking for this for years.

Anyway I appreciate your suggestion, thanks!

Afficher le commentaire · Publication le 16 févr. 2024 · Andres

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CommentaireMeasuring success

Why is it so hard to get our customer's email address? I don't know what to do with a json file, I just want the email addresses, is this at all possible?

Afficher le commentaire · Publication le 16 févr. 2024 · Andres

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Commentaire de la communauté Feedback - Help Center (Guide)

Afficher le commentaire · Publication le 14 févr. 2024 · Andres

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Commentaire de la communauté Feedback - Ticketing system (Support)

Jakub oh boy, this looks complicated ... I will give it a shot when I have some time to dedicate to this,  (I don't understand how anyone can use the forms wo collecting user info ...) but appreciate the help.. ty

Afficher le commentaire · Publication le 14 févr. 2024 · Andres

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