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Richard Frey
Adhésion le 16 nov. 2023
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Dernière activité le 16 nov. 2023
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Dernière activité effectuée par Richard Frey
Richard Frey a ajouté un commentaire,
Just switch my organization to Zendesk from Zoho after being a previous Zendesk Admin in a previous company... searched around for about 2 hours trying to find the layout option to reverse this order.
If this is only for Enterprise, it is a feature that will cost my Support Engineers on average 2-3 minutes through the life of each ticket they work. That's A LOT wasted on scrolling through comments. Quite baffled this wasn't added in to the agent workspace nonsense.
Afficher le commentaire · Publication le 16 nov. 2023 · Richard Frey
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