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Kylene Carpenter
Adhésion le 02 avr. 2024
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Dernière activité le 21 oct. 2024
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Dernière activité effectuée par Kylene Carpenter
Kylene Carpenter a ajouté un commentaire,
It looks like the individual CSTAT score has been removed from the Home View. How do we get that back?
Afficher le commentaire · Publication le 17 oct. 2024 · Kylene Carpenter
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Kylene Carpenter a ajouté un commentaire,
Rather than the customer having to click on a button that says Share Your Feedback, is there a way for us to add this directly to the email notification so that can instantly check one of the ratings so it doesn't take them to another link?
Afficher le commentaire · Publication le 14 oct. 2024 · Kylene Carpenter
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Kylene Carpenter a ajouté un commentaire,
It would be nice, if we could set this up without having to deactivate the legacy version first.
Afficher le commentaire · Publication le 14 oct. 2024 · Kylene Carpenter
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Kylene Carpenter a créé une publication,
How can I create a report that will show me tickets that were in a Pending Status but moved to an Open Status because the customer responded. I would like to report thi by month and count.
Publication le 02 avr. 2024 · Kylene Carpenter
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