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Richard Harris

Adhésion le 15 août 2024

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Dernière activité le 22 nov. 2024

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Richard Harris a ajouté un commentaire,

CommentaireAccount settings of the ticketing system

Our team would like this built into Zendesk

 

They were using the Auto Dark Mode for Web Contents feature from Chrome but since  Wednesday 13th something has changed in Zendesk to make it incompatible. All other websites are fine

Afficher le commentaire · Publication le 15 nov. 2024 · Richard Harris

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Richard Harris a créé une publication,

Publication Feedback - Ticketing system (Support)

User would like the New Conversation Popup when using Messaging to be disabled. User has nystagmus and is sensitive to visual changes.

 

This popup is unnecessary as the new conversation opens in a new tab anyway.

 

Have tried unticking Notifications here (https://soeuk.zendesk.com/chat/agent#personal/sounds_&_notifications) but has not stopped the popup

 

Note we have auto accept conversations and do not want to disable this

 

Publication le 15 août 2024 · Richard Harris

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