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Serhii Bazhan

Adhésion le 09 mars 2024

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Dernière activité le 13 mars 2024

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Dernière activité effectuée par Serhii Bazhan

Serhii Bazhan a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

Hi Katarzyna Karpinska,

I am a newbie here. Where can I find a ticket creating functionality on this platform?

Thanks in adnvance!

Afficher le commentaire · Modification le 13 mars 2024 · Serhii Bazhan

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Serhii Bazhan a ajouté un commentaire,

CommentaireSupporting multiple languages in Help Center

Hello there!

I have an issue with a missing button for adding one of the language translations - the category and sections has been already created. Furthermore, I already have some articles which present required "+" icon for adding the relevant translation.

How can I fix the issue?

Afficher le commentaire · Publication le 09 mars 2024 · Serhii Bazhan

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Serhii Bazhan a créé une publication,

Publication Feedback - Help Center (Guide)

Hi to Community!       

Yesterday I discovered strange bug in ZenDesk Helper editor which have not seen before.

After creation of an article I have discovered incomprehensible random sections throughout the article text.
In the editor, indeed, it is defined as heading 2 - the format that determines how the text gets into the navigation as section.

But in the text of the document itself (document from where I copy text itself), the formatting is different - normal text, which is usually (and everytime before) defined in the editor as paragraph, plain text.

Maybe someone stumbled upon same issue and have a suggestion?

Publication le 09 mars 2024 · Serhii Bazhan

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