Sarah Mills
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Dernière activité effectuée par Sarah Mills-
Sarah Mills a ajouté un commentaire,
Thanks @Brett and @Andrew. We did implement the suggested solution today - although we'd still like it to be pod-specific :)
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Sarah Mills a ajouté un commentaire,
But that would be ALL messages, for ALL pods, correct? Our support staff doesn't need to be bothered with/sort through issues from other pods that don't affect us. We were trying to limit the not...
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Sarah Mills a ajouté un commentaire,
I agree with Winston (surprise, since we are directors at the same company). We are currently manually communicating any and all ZD issues for our pod, and as we look to continuously improve, we w...
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Sarah Mills a ajouté un commentaire,
And I as well will +1 this. I just fielded an email from a customer who was very upset that his system down information was being shared with another unrelated customer - and we did not notice the...