Ranjith Claessens | SendCloud

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2. Feedback on Support
3. Trigger Conditions: Sender email address

This would be a very hulpful feature for us as well since we don't want our users to do all from a from but give them the opportunity to e-mail us directly. 

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• Ranjith Claessens | SendCloud
• Création 15 décembre 2017 13:52
• 0 vote

1. Communauté
2. Insights Q&A
3. Average response rate to CSAT survey

Hi Matt, Very interesting to read. I'm curious how you achieved suck a high response rate since we only managed a mere 5%.We tried different configurations for asking but it doesn't seem to improve...

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• Ranjith Claessens | SendCloud
• Création 4 septembre 2017 12:25
• 0 vote

1. Communauté
2. Feedback on Support
3. Community Discussion: How do you use Views?

Hi Nicole, Thanks for coming back to me. Good to hear that you're changing the pace and communication on this and I'll be looking forward to the results! Kind regards, Ranjith

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• Ranjith Claessens | SendCloud
• Création 31 août 2017 07:42
• 0 vote

1. Communauté
2. Feedback on Support
3. Community Discussion: How do you use Views?

As an administrator/manager what do you use Views for?We use the views to have an overview of all the ongoing views for the agents and offices abroad As an agent, what do you use Views for?To pri...

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• Ranjith Claessens | SendCloud
• Création 30 août 2017 08:11
• 1 vote