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Bruno Alcantara
Adhésion le 02 oct. 2024
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Dernière activité le 25 févr. 2025
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Dernière activité effectuée par Bruno Alcantara
Bruno Alcantara a ajouté un commentaire,
Any news? :)
Afficher le commentaire · Publication le 25 févr. 2025 · Bruno Alcantara
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Bruno Alcantara a ajouté un commentaire,
Perfect, yes please.
Account assumption is turned on and you can test the API connection, please.
Still fighting the errors and redoing it manually….
Afficher le commentaire · Publication le 20 févr. 2025 · Bruno Alcantara
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Bruno Alcantara a créé une publication,
Please, add number fields to chat. It doesn't make a lot of sense to only accept text for input from customers……
We want to have just one place for ORDER NUMBER and we are being blocked to do so, this will make the work much easier since we don't have to ask for it again during the conversation.
Thanks!
Publication le 13 févr. 2025 · Bruno Alcantara
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Bruno Alcantara a ajouté un commentaire,
We can organize to share the token, how can I share it without being public?
Could you create a ticket per mail, requesting the token, please?
Question: don’t you capture WFM API endpoints in support Admin?
If so, the failures would be easily identifiable.
Afficher le commentaire · Publication le 04 févr. 2025 · Bruno Alcantara
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Bruno Alcantara a ajouté un commentaire,
Marko*, sorry
Afficher le commentaire · Publication le 29 janv. 2025 · Bruno Alcantara
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Bruno Alcantara a ajouté un commentaire,
Hi, Marco!
Yes, the time we are triggering for these 2 are 4:04 and 05:11
We need to fetch different reports from tymeshift.
Afficher le commentaire · Publication le 29 janv. 2025 · Bruno Alcantara
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Bruno Alcantara a ajouté un commentaire,
Thank you Joana, for the information.
Hopefully we get this working smoothly soon, would you please have an update?
The issue persists.
Thank you!
Afficher le commentaire · Publication le 29 janv. 2025 · Bruno Alcantara
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Bruno Alcantara a ajouté un commentaire,
Hey Samantha,
The problem is intermittent.
I attached some pictures for reference, from this morning.
Could you also share a timeline for the early program to conclude? :)
Afficher le commentaire · Publication le 17 janv. 2025 · Bruno Alcantara
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Bruno Alcantara a ajouté un commentaire,
Of course, here are two exaples:
CPH:
500 Server Error: Internal Server Error for url: https://rebuy.zendesk.com/wfm/public/api/v1/reports/cacffeb4-ccf8-464c-b98a-7b1258ff1d48/data?startTime=1734480000&endTime=1734480000&page=1
AHT :
500 Server Error: Internal Server Error for url: https://rebuy.zendesk.com/wfm/public/api/v1/reports/c83bdec8-d679-4ffe-9cd2-4a5ef50bf173/data?startTime=1734480000&endTime=1734480000&page=1
Afficher le commentaire · Publication le 06 janv. 2025 · Bruno Alcantara
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Bruno Alcantara a ajouté un commentaire,
Hi Samanta Velho ,
We continue to face the same issue and it has been failing almost everyday.
This is a daily report, so we have to manually process it again one by one.
Could you please, assist on how could we improve this?
Afficher le commentaire · Publication le 06 janv. 2025 · Bruno Alcantara
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