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Nick (Agent)

Adhésion le 18 oct. 2024

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Dernière activité le 11 févr. 2025

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Nick (Agent) a ajouté un commentaire,

CommentaireSetting up Talk

When will these features be available? Without beeing able to use Talks IVRs, this is for us not usefall at all: 

Failover functionality is not supported on a SIP-IN line.

  • SIP-IN lines cannot be configured using APIs. They can only be set up in Admin Center.
  • Talk Interactive Voice Response (IVR) trees are not currently supported.
  • Callback functionality is not currently supported.
  • You can’t place outbound calls from a SIP-IN line. In the case of call overflow and agent forwarding, you’ll need to choose an external PSTN number for outbound calls.
  • You can’t block numbers from a SIP-IN line.

Afficher le commentaire · Publication le 11 déc. 2024 · Nick (Agent)

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Nick (Agent) a ajouté un commentaire,

Commentaire de la communauté Feedback - Voice (Talk)

We would appreciate if the feature comes available soon.

Afficher le commentaire · Publication le 18 oct. 2024 · Nick (Agent)

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