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Siddhartha Sengupta

Adhésion le 07 nov. 2024

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Dernière activité le 03 févr. 2025

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Dernière activité effectuée par Siddhartha Sengupta

Siddhartha Sengupta a ajouté un commentaire,

CommentaireZendesk messaging

Hi Efrat Barak Zadok,

Thank you for reaching out. This feature is indeed part of our roadmap. We are currently exploring its implementation for messaging, with a planned release around mid-2025.

Afficher le commentaire · Publication le 03 févr. 2025 · Siddhartha Sengupta

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Siddhartha Sengupta a ajouté un commentaire,

CommentaireZendesk messaging

Hi Aleksander Palm
Could you specify what types of tags you would like to see at the ticket level and the use cases they would address? Additionally, we are looking into the possibility of incorporating language as a condition in messaging triggers. Once we determine its feasibility, we will include it in our roadmap.

Afficher le commentaire · Publication le 25 nov. 2024 · Siddhartha Sengupta

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Siddhartha Sengupta a ajouté un commentaire,

CommentaireZendesk messaging

Hi Mateusz Gamroth
Thank you for contacting us. In response to your inquiry about the possibility of making the Queue Size department-specific, we have included this in our roadmap and will be working towards implementing it.

Afficher le commentaire · Publication le 25 nov. 2024 · Siddhartha Sengupta

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