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cha taesoo

Adhésion le 22 mai 2024

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Dernière activité le 23 mai 2024

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cha taesoo a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk SDKs

I checked the console log where there was a problem with the JWT token I made. 
1. “userId” should not be used.
2. The “scope” is missing.
I've checked the above two and it's currently being called normally. Thank you for your care.

Afficher le commentaire · Publication le 23 mai 2024 · cha taesoo

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cha taesoo a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk SDKs

thank you for reply Beatrice Schembri.

I made "external_id" a String with the hint you gave me, but it's still getting 401 errors. TT

Afficher le commentaire · Publication le 23 mai 2024 · cha taesoo

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cha taesoo a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk SDKs

Additionally, in the case of JWT, it will be delivered as follows.


And the part where the received JWT value is put in the SDK is as follows.

Afficher le commentaire · Publication le 22 mai 2024 · cha taesoo

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cha taesoo a créé une publication,

Publication Developer - Zendesk SDKs

After looking at the documents provided by Zendesk, we are making JWT on our server and delivering it to the app. If you deliver the JWT to Zendesk through the loginUser function within the SDK, you are currently getting 401 errors, so the work will not proceed.

I've been looking at the document for days now, but I couldn't figure out where it was wrong.
 

Publication le 22 mai 2024 · cha taesoo

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