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TJ Brown
Adhésion le 12 sept. 2024
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Dernière activité le 19 sept. 2024
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Dernière activité effectuée par TJ Brown
TJ Brown a ajouté un commentaire,
I posted this elsewhere, but posting here as well:
+1 on this. I'm a prospective buyer who's currently demo'ing out Zendesk, and to me it seems like table stakes to have the ability to list out your known bugs (Problems) and at a glance, understand how many linked Incidents there are for each bug. I know you can do this by Problem ID, but that gives me no information at a glance because I don't know what bug a Problem ID corresponds to.
This may be a deal-breaker for us – we were really excited about switching to you guys.
Afficher le commentaire · Publication le 19 sept. 2024 · TJ Brown
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TJ Brown a ajouté un commentaire,
+1 on this. I'm a prospective buyer who's currently demo'ing out Zendesk, and to me it seems like table stakes to have the ability to list out your known bugs (Problems) and at a glance, understand how many linked Incidents there are for each bug. I know you can do this by Problem ID, but that gives me no information at a glance because I don't know what bug a Problem ID corresponds to.
This may be a deal-breaker for us – we were really excited about switching to you guys.
Afficher le commentaire · Publication le 12 sept. 2024 · TJ Brown
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