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Gabriela Bianchini

Adhésion le 29 nov. 2024

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Gabriela Bianchini a créé une publication,

Publication Developer - Zendesk Apps Framework (ZAF)
How to Enable Microphone Access in an Embedded Iframe

Hello,

I have integrated Zendesk with Blip Desk using a manifest file, and everything is working correctly so far. In the manifest file, I specify the url property to embed an iframe (the website URL) into Zendesk. The integration works as expected, but I’ve encountered an issue: the microphone in the iframe doesn’t work.

I would like to know:

  1. Is it possible to enable microphone access for an embedded iframe in Zendesk?
  2. If so, how can I configure this using the manifest file?

Thank you for your support!

Publication le 29 nov. 2024 · Gabriela Bianchini

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