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Monica Ekka
Adhésion le 22 nov. 2024
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Dernière activité le 11 déc. 2024
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Dernière activité effectuée par Monica Ekka
Monica Ekka a ajouté un commentaire,
Hello,
I have appeared for Zendesk Admin Certification exam last month, I need the invoice for same, but i am unable to find it, I have raised the ticket but its suggesting me this page.
Afficher le commentaire · Publication le 11 déc. 2024 · Monica Ekka
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Monica Ekka a ajouté un commentaire,
Hi, i have been facing an issue where triggers based on comment/subject text conditions are not firing for tickets created via email. Specifically, the trigger should fire when words like "Policy" or "Insurance" are mentioned, but it doesn't trigger if the requester uses variations such as "Policy!" or "Policy?" or "Insurance."
Any suggestions on how to resolve it?
Afficher le commentaire · Publication le 22 nov. 2024 · Monica Ekka
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