Daymon Nin
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Dernière activité effectuée par Daymon Nin-
Daymon Nin a ajouté un commentaire,
+1. Could not agree more. The lack of response or explanation form Zendesk on this is deafening. I've never seen them actually explain that ITIL standards are the reason for not doing this - it's b...
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Daymon Nin a ajouté un commentaire,
+1 This is a severe limitation which ruins our ability to analyse tickets retrospectively. It makes using insights a bit a of joke.