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Samantha Sanders

Adhésion le 07 janv. 2025

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Dernière activité le 29 janv. 2025

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Dernière activité effectuée par Samantha Sanders

Samantha Sanders a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Shawna James Are there any updates to this request? I am also trying to add some snippets for legal purposes, but if this is only possible via attachments, that creates a roadblock. Any suggestions or workarounds? 

Afficher le commentaire · Publication le 29 janv. 2025 · Samantha Sanders

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Samantha Sanders a ajouté un commentaire,

Commentaire de la communautéZendesk EAP - Tracking agent time spent outside of Zendesk

Follow up question here: for the extension to work if for instance we use a tool like Geckoboard for dashboards and we put in the main URL for tracking, but there is a different URL for each dashboard, if the agent were to click between dashboards would each URL need to be put in, or just the main URL? I believe it would be each one, but would like confirmation. 

Afficher le commentaire · Publication le 07 janv. 2025 · Samantha Sanders

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