Mikhail Vink
- Activité totale 125
- Dernière activité
- Membre depuis
- Abonné à 0 utilisateur
- Abonnés 3 utilisateurs
- Votes 36
- Abonnements 80
Commentaires
Activité récente par Mikhail Vink Trier par activité récente-
+1 on changing the behavior, it's quite confusing now. Thanks!
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Hi Mike, Could you please clarify how Automatic Answers deal with multi-brand Zendesk? Does it define the scope (=where to search the articles) by an active brand (or rather brand's help center) in...
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You might want to have a look at the new channel integration published in Zendesk's app directory - Stack for Zendesk (All Stack Exchange Q&A websites integration including Stack Overflow) which in...
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You might want to have a look at the new channel integration published in Zendesk's app directory - Stack for Zendesk (All Stack Exchange Q&A websites integration including Stack Overflow) which in...
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We have exactly the same issues as Brenda, so more control would be appreciated.
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+1 on that, we see a lot of confusion from users who got used to reply to any Zendesk notifications from us via email, so consistent behaviour with "reply to forum via email" would be appreciated. ...
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Hi, I'd like to second this request regarding attachments in the community. That'd solve a lot of difficulties with attachments for many of our users. Please consider adding it (optional setting wi...