
Jay Kelly
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Jay Kelly-
Jay Kelly a ajouté un commentaire,
@Andrea McMahon you have to select the all pages tick box in the top row of the search options. Then it displays all tickets searched and the downloaded csv file has all of the data
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Jay Kelly a ajouté un commentaire,
Any news on the ipad app? that link at the very top doesnt work. Is it to be updated ?
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Jay Kelly a ajouté un commentaire,
im trying to figure this out, using google login on ipad app doesnt give an option
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Jay Kelly a ajouté un commentaire,
one day, we sit and hope
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Jay Kelly a ajouté un commentaire,
Any chance that it is possible to add a custom column to the My Requests page?
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Jay Kelly a ajouté un commentaire,
We want to inject some word into the start of each ticket so staff can see what 'department' their ticket sits with. I have achieved this with the http target. Essentially this is an intermediate p...
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Jay Kelly a ajouté un commentaire,
Thanks for the help. Now just to automate the naming of new tickets using the url target
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Jay Kelly a ajouté un commentaire,
Quick update, went with just setting up a bunch of organisations. Seems to work well.
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Jay Kelly a ajouté un commentaire,
Yeah its a bit of mess. Ill try sum it all up in the points below: SSO with azure is a must. We have this on and it works great We have 45 sites, same company (domain) using the SSO domain to sign...
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Jay Kelly a ajouté un commentaire,
Just a bit of background. We use the 'user' zendesk view of their tickets to see all the issues at a site (45 sites in total). The site manager needs to see all issues at the site in one view and c...