Eugene Orman
- Activité totale 254
- Dernière activité
- Membre depuis
- Abonné à 0 utilisateur
- Abonnés 5 utilisateurs
- Votes 96
- Abonnements 67
Aperçu des activités
Dernière activité effectuée par Eugene Orman-
Eugene Orman a ajouté un commentaire,
Liene Vērzemnieks, I am checking with our Dev team if there is a simple way to improve this behaviour, but for now, you should be able to scroll up and down in the menu via the trackpad. I also use...
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Eugene Orman a ajouté un commentaire,
Liene Vērzemnieks, bookmark menu is a bit challenging on the smaller screens. Scroll down in the bookmark menu and you'll see the bookmarks you created.
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Eugene Orman a ajouté un commentaire,
Andy Ramstad, there are only two Gude reporting areas that are available in Insights but are not covered in Explore: - Answer Bot channel - will be added in the following months- Team Publishing - ...
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Eugene Orman a ajouté un commentaire,
Bryan Telfer Unfortunately, there is no formula that would allow you to create such clever logic.
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Eugene Orman a ajouté un commentaire,
Bryan Telfer, the recipe that Brett provided allows filtering a report based on the ticket creation time or any other time attribute, but it will not help you to exclude the time ticket spent outsi...
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Eugene Orman a ajouté un commentaire,
Commentaire officiel Hi everyone, Thank you for the feedback. The Ticket received at email address attribute is indeed a very popular feature request. It wasn't prioritised before because there is a simple workaround t...
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Eugene Orman a ajouté un commentaire,
Data syncs are randomized for load distribution. This ensures consistent performance for all customers within a shard. For more information about Zendesk technical architecture see https://support....
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Eugene Orman a ajouté un commentaire,
Patricio Beck, Like any other product (Talk, Chat) you need to activate Explore under the user profile - https://support.zendesk.com/hc/en-us/articles/360034749053
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Eugene Orman a ajouté un commentaire,
Celso Rodrigo Patricio Beck This data can be analysed in Explore now. Here is the related article: https://support.zendesk.com/hc/en-us/articles/360002089888
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Eugene Orman a ajouté un commentaire,
Colum Wedel, I have created a ticket with our Sales team for you. They will be able to help you on this matter. Regarding the pricing page I think it refers to the Time Tracking app itself. Within ...