Eugene Orman
- Activité totale 213
- Dernière activité
- Membre depuis
- Abonné à 0 utilisateur
- Abonnés 3 utilisateurs
- Votes 88
- Abonnements 55
Aperçu des activités
Dernière activité effectuée par Eugene Orman-
Eugene Orman a ajouté un commentaire,
@Marie-Cathrine, this normally shouldn't be the case I will create a ticket to investigate this issue further with you.
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Eugene Orman a ajouté un commentaire,
@Natalie,If the queries that used to function correctly before 20th Jun are returning no results and the No data available error message is generated then you will need to update these queries. The...
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Eugene Orman a ajouté un commentaire,
@Quentin, thank you for spotting this issue. The multi-select field values are displayed correctly now. If this is not the case on your side let me know on the ticket I have created for you.
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Eugene Orman a ajouté un commentaire,
@Fabio, There is no simple way to auto replace the selected legacy field values with the new once. Enabling such functionality would have taken months of development and considerably delayed the re...
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Eugene Orman a ajouté un commentaire,
@Steven, you are right, the clickable links workaround doesn't work on the drillthrogh level. It only can be used on the query level.
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Eugene Orman a ajouté un commentaire,
@Joan, when you click on OK button the pop-up drillthrough window will be closed. @Steven, at the moment clickable ticket IDs are not supported in the drillthrough. Our product team is aware of ...
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Eugene Orman a ajouté un commentaire,
Hi Fiona, If you have activated your Explore account recently all your datasets will be on the latest version. From what I see you have two types of datasets. Prebuilt datasets and the datasets tha...
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Eugene Orman a ajouté un commentaire,
@Paul, If your user profile language is not in English replace the attribute names in the formula with attributes in your language. As well, check if the attributes you need exist in the dataset yo...
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Eugene Orman a ajouté un commentaire,
@Carolyn, I suggest to use the Tickets solved metric with the Agent replies brackets attribute instead of the % metrics for your set up. It will allow creating a chart like this: Demo: https://cl.l...
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Eugene Orman a créé un article,
Comment classer les mois par ordre chronologique dans mes requêtes ?
Question J'ai ajouté un attribut "mois" à la requête, mais il n'est pas classé correctement. Puis-je afficher les valeurs de mois dans l'ordre chronologique ? Réponse Par défaut, les valeurs de l...