Eugene Orman
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Dernière activité
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Commentaires
Activité récente par Eugene Orman-
Hi everyone, I have some good news for the Support Professional users. With the release of Staff profile in Admin Center you will be able to enable Explore for the Lights agents too. The feature i...
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Thank you for the feedback. The prebuilt dashboard localization is not great. We are aware of this issue and will be fixing it in the future, but it is not planned for the next 9 months. What you c...
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Hi Ryan, Thank you for the feedback. We are working on improving drilling down functionality in Explore. So, this issue will be resolved in the following months.
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Hi everyone, We have some good news for you. We have released an update for the Excel exports that ensures that the layout of the attributes stay the same in the Excel exports as it is in the UI. F...
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Commentaire officiel Hi everyone, We have some good news for you. We have released an update for the Excel exports that ensures that the layout of the attributes stay the same in the Excel exports as it is in the UI. F...
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Ellis, we are still not planning to expose ticket comments in Explore. However, we are working on introducing the default clickable links functionality to the table reports that will quickly direct...
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Vladimir Petrushenka, Dashbooard sheduling with the end-users is already available as part of the Explore Enterprise and Legacy plans. So, you should be able to enable it in the Explore admin secti...
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Hi Eckhard Doll, Thank you for reporting this issue. We are looking into disabling the ability to adjust the height and width of the dashboard exports and always use the actual resolution of the da...
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Hi Dominic Brasoveanu I just have tested this functionality and I get the English dynamic content value displayed in Explore, not the placeholder. I used the drop-down field. Maybe there is an issu...
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Hi Lior, Rose & Reshma, Thank you for the feedback. We are currently looking into combining multiple exported queries in one Excel file as the separate tabs. If this implementation will be successf...