Nina Rogers
Content manager and technical writer living in beautiful western NC.
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Activité récente par Nina Rogers-
Is there a way to get a report on all Knowledge Base articles and their "Last Updated" date?
RéponduI'm trying to develop a system where we review articles periodically and would like to start with a spreadsheet listing all of my articles and their current "last updated" dates. Is a report link t...
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Applying rules to a tag
I want to create a tag that I can add to a ticket. I want to add a rule to this tag that prevents the "How did we do?" email from going out once that ticket is closed. - How do I create a new tag? ...