Yann
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Dernière activité effectuée par Yann-
Yann a ajouté un commentaire,
And by the way i have a little suggestion. Side conversation messages display history is top > down. Could it be possible to have an option (choice) to have a display down > top similar to the tick...
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Yann a ajouté un commentaire,
Hello, Any news regarding the pilot subscription ? We have subscribed but nothing occured so far. Regards
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Yann a ajouté un commentaire,
Amazing ! Thank you Thomas :)
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Yann a ajouté un commentaire,
Hello, i am not sure if it was specified in the previous comments, but is there a way to have the ticket status updated (from "on hold" to "open") when receiving an answer in the side conversation ...
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Yann a créé une publication,
Sharing tickets: allowing private comment YES or NO
Hello, We are very concerned about sharing tickets. Indeed, in our organisation we have two separate Zendesk instances: one for the IT support team (used well for many years) and another one for th...
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Yann a ajouté un commentaire,
Thank You Brett, I'm going to do it right now. Thanks a lot for the tip. Regards,
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Yann a ajouté un commentaire,
Hello, What about my suggestion i've shared with you two years ago ? Options that i have listed, allowing flexibility to adpat to all kinf of needs: Share Tags: YES/NO => done thank you Share Cus...