Gestion de Zendesk Talk
- Surveillance des appels avec le tableau de bord Appels en cours (Talk Advanced)
- Managing Zendesk Talk numbers
- Managing recording options in Zendesk Talk
- Managing outgoing greetings
- Identification des agents pouvant utiliser Zendesk Talk (Basic et Advanced Talk)
- Route incoming calls with IVR (Talk Professional and Enterprise)
- Utilisation de plusieurs emplois du temps pour Zendesk Talk (Enterprise et Advanced Talk uniquement)
- Surveillance des appels avec le tableau de bord Appels en cours (Talk Advanced)
- Managing Zendesk Talk numbers
- Managing recording options in Zendesk Talk
- Managing outgoing greetings
- Identification des agents pouvant utiliser Zendesk Talk (Basic et Advanced Talk)
- Route incoming calls with IVR (Talk Professional and Enterprise)
- Utilisation de plusieurs emplois du temps pour Zendesk Talk (Enterprise et Advanced Talk uniquement)