Ricerche recenti


Nessuna ricerca recente

Agent signature on Side Conversation child ticket



Data ultimo post: 11 mag 2021

The original method for a Side Conversation includes the Agent Signature.  However, the child ticket option for a Side Conversation (SC) does not include the Agent Signature.  While the agent creating the child ticket does become the requester, it would be helpful to also have the option to include the agent signature, so that it looks more like what a normal email would like when converted into a ticket.

Our workaround is a macro that creates the SC.


3

0

0 commenti

Accedi per aggiungere un commento.

Non hai trovato quello che cerchi?

Nuovo post