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Enabling dynamic content for macro titles and description

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Florentin Brendler

Data ultimo post: 09 ago 2021

Dear Zendesk,

during our project implementation we discovered that dynamic content is not usable for macro titles and descriptions. As we are using 4 languages currently, this would be an amazing feature to have.

Thank you!

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    James Peterson - Eastern Logic

    Florentin Brendler - I just came across your post.  I tested this and noticed that if I set the DC in the macro title, in the admin page it shows the placeholder, but in the ticket screen it seems to render correctly.  The description unfortunately didn't render and just shows plain text.  Are you seeing the same?

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