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About automatic deletion of specific received emails（受信した特定のメールの自動削除について）
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Data ultimo post: 09 set 2021
I'm searching about the way of automatic deletion of specific received emails.
If you know how to configure it, please let me know.
受信した特定のメールを、ゼンデスク側で自動削除する方法を探しています。
もしやり方ご説明できる方いらっしゃいましたら、ぜひ教えていただけますでしょうか。
よろしくお願いいたします。
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4 commenti
Cheeny Aban
Hi 伊藤（カスタマーサポート）
Are you pertaining to the received emails on your instance? If yes, unfortunately, there is no native way to auto-delete tickets. As of the moment, the closest workaround is to create a trigger that will auto-close the ticket.
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伊藤（イレーヌ）
Thank you so much for your reply!
So I'd like to set that trigger but I have no idea what to do.If you know the process, could you tell me that please?(> <)💦
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Cheeny Aban
Hi 伊藤（カスタマーサポート）
You can use the Trigger conditions and actions reference article to build your automation
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伊藤（イレーヌ）
Cherry
Sorry for the late reply!
Thank you for telling me the URL. I'll check it.
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