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How long are Solved tickets searchable
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Data ultimo post: 08 mar 2021
When a ticket status is changed to Solved, how long are they searchable within Zendesk?
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Ricerche recenti
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Data ultimo post: 08 mar 2021
When a ticket status is changed to Solved, how long are they searchable within Zendesk?
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Andrew J
Solved and closed tickets remain searchable even after archiving. See https://support.zendesk.com/hc/en-us/articles/203657756-About-ticket-archiving
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