Ricerche recenti

Nessuna ricerca recente

Question about "Business rules"　→　Support Essential Plan

Con risposta
image avatar

ミハウ パイカウスキ

Data ultimo post: 20 gen 2021

Hello

I have purchased Support Essential, and try to set "send email to user group" on trigger action, but I can't find something like that.

Is it possible to set it on my Essential plan? Or, If I upgrade to team plan, it will be possible to do?

 

Best Regard Michael

0

2

2 commenti

Data
    image avatar

    Nicole Saunders

    Zendesk Community Manager

    Hi Michael, 

    The Essential plan offers only a limited set of conditions and actions for triggers, so you may need to upgrade to the Team plan in order to create the trigger you're seeking to build. 

    For more information, here are some helpful articles: 

    About triggers and how they work

    Triggers resources

    1

    image avatar

    ミハウ パイカウスキ

    Hi Nicole

    Ok, I've got it. Thank you for the quick response, and links.

     

    Best Regard Michael

    0

    Accedi per aggiungere un commento.

    Non hai trovato quello che cerchi?

    Nuovo post