Ricerche recenti

Nessuna ricerca recente

Sort tickets by COLOR

image avatar

José Mejia

Data ultimo post: 28 set 2021

It would be very helpful for us if we could sort tickets by certain colors in Zendesk.

2

1

1 commento

Data
    image avatar

    Kolten Kittleson

    Zendesk Product Manager

    Hello José,

    We appreciate the feedback on sorting tickets, and well there isn't an option to color-code tickets now, you could create views based on ticket statuses. By creating those views, it would allow you to sort to show only those open (red), pending (blue), or on-hold (black) as an example. 

     

    0

    Accedi per aggiungere un commento.

    Non hai trovato quello che cerchi?

    Nuovo post