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New to Zendesk- how do I publish knowledge base articles?
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Data ultimo post: 07 set 2021
I just suscribed to Zendesk.
As part of my package I choose Professional Guide. I want to publish knowledge base articles and I can't figure how to do this.
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Shana Blackstone
Hi Ian,
You may have already received your answer, but I found this site to be extremely helpful when learning how to utilize the Guide application.
https://training.zendesk.com/path/self-service
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