Sorting results by attribute in a table chart format

Also struggling with it. I've worked on a complex CSAT table with many different attributes and can't sort it now. Need it flexible, sort by assignee, by ticket id, by solve date, by satisfaction rating etc. That's too basic to get stuck on it!

1263082389569 my issue is exactly as Joshua summarized, I want to be able to sort columns in a table alphabetically. Is this something that the product team has on the roadmap? It's one of the most important, missing features for me in Explore.

1263082389569 - unfortunately that doesn't solve the problem because I don't believe Vanessa is wanting to sort on any metric, but on an attribute. In my case, which I believe is similar, I just want to be able to sort a metric table by assignee in alphabetical order. If I set the sorting as that article suggestions, I still have to choose a metric to sort...which isn't what I want.

Having to export everything to Excel in order to manipulate the data like I want is getting tiresome.

Hello Vanessa,

"Allow column sorting" will simply allow you to sort on the metric value and not on any attributes. If you wish to sort on a specific attribute, you can check this article: Sorting results 

Can someone confirm if that is what's happening to me? I've spent a substantial amount of time on this today...

As shown in the two images below, when I hover over the "Tickets" column, I'm able to apply a sort to that column. However, I'm not able to sort by any of the columns that I have added as rows, such as "Resident Comfort" shown below. 

Is this the feature that is still being worked on by the Zendesk team? If not, can you let me know if how to sort by the other columns, and which article/post covers how to do that? I don't have any columns hidden and I have "Allow column sorting" selected.

The fact that this isn't a feature today is extremely disappointing. Salesforce classic has this basic feature. It's the equivalent of adding data filter in excel. To allow for building a report in tabular format, but not being able to sort like this is maddening. This should be such an easy win for Zendesk to implement, but by the looks of it, is being ignored like most other basic misses in their functionality. 

I can't express how much it boggles my mind that this basic feature of any reporting tool has failed to be added to Explore for so long. Explore has consistently been not only the poorest reporting tool, but far and away the poorest SAAS product I've ever used. Our company relies heavily on Zendesk data to make decisions both immediate and long term, and my team and I spend countless hours stuck on figuring out how to do things that should take seconds to set up in any passable software. Not to mention how often it seems that Explore is down altogether. They really should have had a lot more of this fleshed out before they forced us off of Insights, what was shipped wasn't even something I'd call an MVP, and here we are almost two years later with the same problems.

Odd this is not setup as a default as this is very common in many reporting tools to be able to select the header column field and have it default to sort on that column, and then selecting the header column again to toggle between descending and ascending. 

This is necessary functionality. I am required to sort by Assignee Name at times in the midst of a presentation. In Insights I was able to sort on the fly...Explore must have this functionality. Are we missing something within configuration?