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Zendesk Support SDK - Configure Push Notification with Webhook.



Data ultimo post: 01 dic 2021

Hi support team.

I'm doing configuration for my app to get push notification when our agent reply to the ticket support to end-user on Mobile app.

I followed this guide link.

Here is my configuration:

 

I'm pretty sure that the mobile SDK has been initialized correctly. But my webhook doesn't get fired when agent reply to a ticket.


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Hello 1266924658650 

We are facing the very same situation. 

Did you ever get an answer from Zendesk support on this issue ?

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