Ricerche recenti

Nessuna ricerca recente

Hyperlinks in an Organization description field?

Con risposta
image avatar

Chris Spindler

Data ultimo post: 04 feb 2022

Is there a way to add a hyperlink to an Organization field in Support?  

I am trying to put a link to a document (hosted in Zendesk Guide) that described escalation procedures for each of our clients.

I can add the "raw" URL (and it works) but I'd like something tidier and better yet, a link to articles in Zendesk Guide.  

0

2

2 commenti

Data
    image avatar

    Neil

    Zendesk Customer Care

    Hi there,

    You can try using a Multi-line Organizational field instead of the regular text field and that should allow you to use hyperlinks. In terms of using HTML links, there isn't an option for it at the moment.
     

    0

    image avatar

    Scott Williams

    Neil this functionality stopped working after the last update.  Is there any news on it being fixed or an actual link custom field?

    0

    Accedi per aggiungere un commento.

    Non hai trovato quello che cerchi?

    Nuovo post